Nikko Entena

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Hi, My name is Nikko. I am currently looking for an organization where I can utilize my knowledge & skill for progress of the company as well as make my career.

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EDUCATION

Bachelor of Computer Science

Asian Institute of Computer Studies (Batch 2019)

Experience

TELEMATICO Corporation
August 2019 - Oct 2021
Technical Support Engineer

- Responsible for installation and configuration of hardware,
systems, and applications for users.

- Monitoring & Maintaining of Company network and IT Systems
(CRM, Asset/Inventory, Corporate Website),

- Providing Technical support across the company and to it's
customers (over the phone, email, remote or on-site)

- Recommends hardware and software solutions, based on
customer requirements

- Large-scale Installation & configuration of VoIP System (On-
premise, Cloud-based).

Enchanted Kingdom
March 2022 - Current
System Administrator

- Responsible for maintaining Windows and Linux servers in both on-premise and cloud

- Act as Duty Officer for IT Department - Point of contact (POC) for all IT related concerns when the park is open

- Provide supports to employees

Skills

  • Hardware/Software Troubleshooting
  • IT Systems Server Management
  • Photoshop
  • Wordpress
  • Office 365
  • Virtualization
  • VoIP

Hobbies

Game Modding

DIY

Repairing Stuffs